M365 PROFESSIONAL SERVICES

Empower your business with
Microsoft 365

Harness the full potential of Microsoft 365 with our comprehensive suite of professional services tailored to your business needs.

M365 ADOPTION & MATURITY ROADMAP

Maximize your M365 success with strategic and methodical adoption

We guide your organisation through the successful adoption and optimization of Microsoft 365, ensuring seamless integration, enhanced productivity, and long-term success.

Your users use different tools for the same goal?
Your organisation’s data is hard to locate and all over the place?
Your organisation’s processes a barely automated?
Your M365 ROI is not good and you’re not using M365’s full potential?
You have no solution to see and fix what your users are doing and creating?
You are overwhelmed by the complexity of Microsoft 365 and don’t know where to begin?

We have the methodology to change all of that in an organised and transparent way to give you back the control of your Microsoft 365 that you need to reach your organisation’s short-term and long-term goals.

M365 MATURITY ASSESSMENT

Uncover Hidden Potential:
Assess your M365 Platform.

Get most valuable insights into current technology usage, security posture, and compliance status. Identify areas for improvement, optimise resource allocation, enhance productivity, ensure compliance and find quick wins with our expert Assessment Service.

You want a deeper understanding of how your organisation utilises M365?
You want to measure how mature your organisations M365 platform is?
You want to ensure that you M365 platform is compliant?
You want to secure your M365 platform?
You want to identify Quick Wins with M365 to reduce your ROI?
You want to know your organisations M365 strengths and weaknesses?

Our Microsoft 365 platform assessment analyses your current IT processes, automations, and systems being utilised within the organisation. We answer all the above questions and put you in the driver’s seat of your organisations journey with M365.

M365 PLATFORM GOVERNANCE

Ensure compliance, security, and business alignment.

Get back controll by creating and implementing the policies, processes, and controls that ensure the efficient, secure, and compliant use of your Microsoft 365 platform.

You want to oversee the health status of your Teams, SharePoint, OneDrive, Loop, Entra ID, Exchange, Viva Engage, and Power Platform?
You want to define policies for those objects?
You want to maintain compliance by automated resolution of policy violations?
You want to replace the admin portals with a centralised portal?
You want to templatise the provisioning of Teams, SharePoint, Yammer & Planner managed by your configurable workflows?
You want to automate a continuous access review of your M365 resources?

When users begin generating content such as Teams, SharePoint sites, Power Platform solutions, Loop components, and other structural elements, administrators often struggle to maintain control amidst the resulting chaos. Our automated platform governance solution is designed to address and mitigate this growing disorder.

Defining policies that govern the usage and creation of the various Microsoft 365 features and objects.
Enforcing these policies through automated handling of violations, ensuring compliance and security.
Creating comprehensive dashboards that offer control and oversight across all aspects of Microsoft 365.
Implementing controlled provisioning processes for Teams and SharePoint sites, maintaining consistency, order and organisation.
Continuously managing resource releases to users, ensuring efficient and secure utilization.

Our Microsoft 365 Platform Governance solution gives you everything you need to take back control of your platform. Rapid insights, simple compliance and fast resolution for seamless cloud collaboration across all Microsoft 365 services including Teams, SharePoint, OneDrive, Loop, Entra ID, Exchange, Viva Engage, and Power Platform.

DATA GOVERNANCE

Master Your Data Landscape with Microsoft Purview

Effectively manage and protect your valuable data assets with Microsoft Purview. We define the policies and standards to ensure compliance and data quality and offer comprehensive services tailored to your organization's needs. Elevate your data management practices and unlock new levels of efficiency, compliance and security.

We help your organization gain insights into your data assets, understand data lineage, and ensure compliance with data regulations.

Data Governance, Compliance & Security
Data Discovery
Data Catalogue
Data Lineage
Data Classification
Sensitivity Labelling

Auto-tagging of Data
Retention Policies
Data Insights and Analytics
Integration with Azure Services
Copilot preparation*

* When considering Microsoft Copilot for your organization, data security is crucial (Copilot can and will uncover unsecured elements). With Microsoft Purview we are able to secure your organizational data, allowing you to fully focus on getting the most value our of Copilot for your organisation.

POWER PLATFORM GOVERNANCE

Empower your users through effective platform governance.

Leverage the full potential of Power Platform while maintaining data security, regulatory compliance, and efficient resource management. Empower your users with streamlined governance for optimal productivity and success.

In our Professional Power Platform Governance Service, we set up a comprehensive Governance system for you and train your staff to continue on their own. This encompasses the set of policies, guardrails, processes, controls, guidelines, standards and best practices to ensure the effective and secure utilization of your platform’s capabilities.

Usage Policies
Environment Management
Data Governance
Security Controls

Knowledge-Base / Best Practices
Monitoring and Auditing
Training and Awareness
Continuous Improvement

We offer and recommend the implementation of the Power Platform Maturity Model for a clear and defined Strategy & Vision, optimal Business Value, Governance and Administration & Support.

PROVISIONING

Govern the provisioning of your teams, sites and workspaces.

Effectively control the provisioning of Teams, SharePoint Sites, Microsoft 365 Groups, Planner Plans & Viva Engage Communities and give self-service empowerment to your users, control to your administrators, and peace of mind to your management.

We partner with 3 amazing solution providers, namely Powell Software with Powell Teams, Solutions2Share with Teams Manager and ProvisionPoint. Every solution has it's special strengths and powerfull features so we can recommend the solution that's best suited for your unique challenges.

Our solutions feature

Customisable forms
Integrated lifecycle management
Health check
Simple UI/UX
Easy installation, configuration, and use
Packaging as a Teams App, hence easy to access for organisational users

We can provision

SharePoint Sites
Microsoft Teams
Yammer
Planner
PnP

Take the next step in optimizing your Microsoft 365 Services provisioning process. Contact us today for a demo and see how you can govern and control your provisioning workflows.

SHAREPOINT INTRANET

Empower Your Organization with a great SharePoint Intranet Solution

Get seamless collaboration with our custom SharePoint Intranet service. We empower your organization with user-friendly interfaces, robust document management, amazing search and many many WebParts. Ask us how we can enhance productivity, communication, and knowledge sharing across your teams today.

Our solutions feature

Customisable forms
Integrated lifecycle management
Health check
Simple UI/UX
Easy installation, configuration, and use
Packaging as a Teams App, hence easy to access for organisational users

We can provision

SharePoint Sites
Microsoft Teams
Yammer
Planner
PnP

Take the next step in optimizing your Microsoft 365 Services provisioning process. Contact us today for a demo and see how you can govern and control your provisioning workflows.

SHAREPOINT MIGRATION

Seamless transfer your data, workflows and applications to SharePoint Online.

Are you ready to harness the power of SharePoint Online for enhanced collaboration and productivity? Our expert team specializes in planning and executing smooth migrations from older SharePoint versions or other platforms to SharePoint Online, ensuring data integrity, seamless user experience, and alignment with your business goals.

Having the right experience is crucial, especially when it comes to SharePoint migration. Our team has successfully handled SharePoint migration projects across various industries like health, legal, finance, and construction. We understand the nuances and complexities involved in migrating to SharePoint Online and know how to make the most of its features, including:

Migrate not only data but also applications if applicable
Integrating with Microsoft Teams
Managing roles and user permissions
Validating data
Ensuring data protection through information rights management, data loss prevention, and sensitivity labeling
Implementing data lifecycle management and retention policies
Enforcing conditional access rules
Addressing backup, recovery, and data automation needs

We can migrate data from different platforms such as SharePoint on-premise, on-premise file servers, local user data, DropBox, Box, and Google Drive. Our migration experts will discuss any potential limitations or issues upfront, providing recommendations to ensure a smooth migration process. Our goal is to empower business owners by giving them all the necessary information in an easy-to-understand format, allowing them to make informed decisions about their SharePoint migration.

Special case SharePoint Uplift

Our SharePoint uplift migrates from any SharePoint on-premise version to any higher SharePoint on-premise version (e.g. 2013 to 2016 or 2019). This temporary migration is usually necessary because migration to SharePoint Online is not possible at short notice due to planning efforts and Microsoft support for your current SharePoint version is no longer available.

We uplift yourSharePoint environment in 5 simple steps:

Assessment and Planning
Preparation and Pre-migration Tasks
Database-attach upgrade
Testing and Validation
Post-migration Tasks

Usually, the SharePoint Uplift comes with very few Post-migration Tasks.
Although the risk is low, we usually implement a Backup and Rollback Plan to address any unforeseen issues or failures during the uplift process.
In more complex uplift cases we provide training and post-migration support.

PROCESS AUTOMATION / RPA

Boost ROI with full-featured robotic process automation.

Achieve faster ROI and transition from basic, back-office task automation to scaled automation for handling complex and time-consuming business processes.

As a leading vendor in the field of Robotic Process Automation (RPA), we specialize in providing cutting-edge software solutions designed to revolutionize how businesses automate their processes. RPA technology is at the forefront of innovation, allowing organizations to streamline operations, increase efficiency, and achieve significant cost savings.

Our RPA solutions utilize Microsoft's Power Automate Desktop to emulate human actions such as mouse clicks, keyboard inputs, data entry, and text extraction. This automation not only saves time and costs but also reduces the potential for errors that can occur with manual tasks. Our solutions are capable of handling a wide range of tasks, including form data extraction, navigating legacy applications and web browsers, file management, logging into services, analyzing PDF data, and running scripts.

Our solutions contain 2 types of RPA workflows to cater to diverse business needs

Cloud Flows
Our cloud-based RPA workflows automate modern applications using APIs, ensuring seamless integration and efficient automation of processes.
Desktop Flows
For legacy applications that require interaction through the user interface (UI), our desktop flows provide the perfect solution, enabling automation without the need for manual intervention.

Our RPA bots operate in various modes to suit different scenarios

Attended Bots
These bots are designed to work alongside humans, requiring human intervention and manual execution. They are ideal for tasks that involve decision-making or variable inputs.
Unattended Bots
Our unattended bots work autonomously, executing tasks automatically without human supervision. They are perfect for scheduled tasks and can significantly improve productivity by handling repetitive tasks round the clock.
Hybrid Bots
Combining the strengths of both attended and unattended bots, hybrid bots are versatile and can handle a wide range of front-office and back-office operations seamlessly.
Hosted RPA
Our hosted RPA solutions leverage cloud infrastructure, providing scalability and flexibility. Hosted RPA allows bots to run on cloud-hosted machines, ensuring optimal performance and reliability.

The benefits of implementing RPA are manifold

Increased Productivity
By automating repetitive tasks, RPA frees up valuable time for employees to focus on strategic and high-value activities, boosting overall productivity.
Improved Accuracy
RPA eliminates human errors commonly associated with manual tasks, ensuring consistent and accurate results every time.
Enhanced Efficiency
With RPA, processes can be executed faster and more efficiently, leading to faster turnaround times and improved customer satisfaction.
Strengthened Compliance
RPA ensures adherence to organizational policies and regulatory requirements, minimizing risks and ensuring compliance across operations.

At Pack of 7, we are committed to helping our clients unlock the full potential of RPA. We offer a free 4-hour consultation to identify suitable pilot processes for RPA implementation, allowing businesses to experience the transformative power of automation firsthand. Partner with us today and embark on a journey towards enhanced efficiency, productivity, and success.

DATA AUTOMATION

Automated Data Workflows for your Efficiency & Growth

Unlock efficiency with our Data Automation service. From data integration to workflow automation, we empower our clients to streamline operations, reduce manual tasks, and make data-driven decisions effortlessly. Trust us to create your tailored, seamless automation solutions that perfectly match your unique business requirements.

With our Data Automation Service, we perform tasks and operations related to data management, processing, analysis, and reporting without human intervention.

We use Microsoft 365 tools to streamline your data-related tasks, improve efficiency, reduce manual errors, and accelerate your decision-making processes.

The aspects of data automation we cover:

Data Collection
Data Extraction
Data Integration
Data Synchronisation
Data Transformation
Data Loading (ETL)

Data Cleansing
Data Validation
Data Analysis
Data Visualization
Data Reporting

POWER PLATFORM DEVELOPMENT

Transform your Business with our Expert Power Platform Development Service

From custom app development to process automation and data visualization, we empower enterprises to innovate and streamline their operations. Partner with us for scalable solutions tailored to your unique business needs, driving efficiency and growth.

We design, implement, test, and support Power Platform solutions to help digitise and automate your business processes.

Custom App Development
Workflow Automation
Data Visualisation & Analytics
Chatbot Development
Integration and Customisation
Training and Support

We don’t just leave you alone with a once developed solution. Power Platform Support is one of our most requested services. Please find more in our Managed Services offering.

FURTHER PROFESSIONAL SERVICES

Get the services you need for smooth and reliable operations around M365.

Further services we offer are Web & Mobile software development, .NET, Java, Angular, React and more, K8's and Azure development, SharePoint and Teams SPFx solutions, g. Together with the above they build a comprehensive suite of managed services that guarantee seamless operations and peak performance for your Microsoft 365 environment.